Privacy policy

Overview

This site provides information about therapy and professional consulting services and lets you send inquiry forms or contact us by email or phone. By using the site or submitting an inquiry, you acknowledge this policy.

Information we collect

• Inquiry details — name, email, phone, preferred contact method, and any information you choose to share about the support you are seeking (therapy or consulting).
• Communications — messages you send to info@jacksonsjubilee.llc or leave by phone.
• Technical data — limited device and browser information, approximate location derived from IP address, and page-view events used to operate and improve the site when first-party analytics are enabled.

Do not use website forms to send emergency requests, full insurance card images, Social Security numbers, or detailed clinical records. Prefer the channels the practice confirms for sensitive materials.

How we use information

• Respond to therapy and consulting inquiries and discuss availability, fit, and next steps
• Operate, secure, and improve this website
• Comply with legal and professional obligations that apply to the practice

We do not sell your personal information. Submitting a form does not establish a therapist–client relationship.

HIPAA and clinical records

Website inquiry forms are for first contact. Protected health information that becomes part of a clinical record is handled under applicable privacy laws and the practice’s consent and notice documents, which may be provided separately when care begins.

Service providers

We use trusted vendors to host this website, deliver email, and (when enabled) process form submissions and first-party analytics. They may process data only as needed to provide those services and are expected to protect it appropriately.

Cookies and local storage

The site may use browser storage for basic session continuity (for example, keeping a short analytics session id). We do not use third-party advertising cookies on this site.

Data retention

Inquiry and contact records are kept as long as needed to respond to your request, run the practice, and meet legal or professional requirements. You may ask us about retention for a specific inquiry.

Your choices

You may request access to or correction of personal information you submitted through this website, or ask us to delete inquiry records where we are not required to keep them. Contact us using the details below. Rights may vary depending on where you live.

Children

This website is not directed to children under 13. We do not knowingly collect personal information from children through these forms.

Changes

We may update this policy from time to time. The “Last updated” date above reflects the latest version. Continued use of the site after changes means you accept the updated policy.

Contact

Questions about privacy?
Jackson’s Jubilee LLC
Email: info@jacksonsjubilee.llc
Phone: (443) 653-9506
Baltimore, Maryland